We will replace or refund the full price of any item deemed to be defective or unsuitable, provided they are unused and in a resaleable condition. After an inspection to confirm that a product is defective, and that the quantities used seem reasonable, the refund or replacement will be agreed to. Items must be returned within 10 days of delivery accompanied by the proof of delivery. The courier costs incurred to return the product will be the responsibility of the customer.
We will notify you once we’ve received and inspected your return, and let you know if the refund or replacement was approved or not. In the case of approval of a refund, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit car company to process and post the refund.
